How quickly can we get started with Tugu?
You can be up and running within 3 5 days. Our onboarding team will help you upload your required documents, train your team, and configure the system to match your current processes. No lengthy setup or expensive implementation costs.
What if our drivers aren’t tech-savvy?
Tugu is designed for simplicity. Our mobile app uses large buttons, and intuitive navigation. We provide comprehensive training and 24/7 support. Most drivers become proficient within their first day of use.
How does pricing work for different fleet sizes?
Our pricing scales with your business. Small operators (1-2 vehicles) start at £89/annually, medium fleets (3-4 vehicles) at £349/annually, and enterprise solutions are custom-priced. All plans include unlimited jobs, customer support, and regular updates.
Can Tugu integrate with our existing systems?
Yes! Tugu integrates with popular accounting software (Xero, QuickBooks), insurance platforms, and payment systems. Our technical team will handle the integration process for you.
What happens to our data if we need to leave?
Your data belongs to you. We provide full data export capabilities in standard formats (CSV, PDF, API). There are no lock-in contracts, and we’ll help facilitate a smooth transition if needed. We also maintain data backups for 12 months after cancellation.
How reliable is the GPS tracking and connectivity?
Our system works with 99.9% uptime and functions on 2G, 3G, 4G, and 5G networks. The app works offline and syncs when connectivity returns. GPS accuracy is within 3 meters, and we use multiple location services for redundancy.